Connecting Your Mobile App with Google Analytics

An overwhelming number of artists and arts organizations use Google Analytics to track traffic coming to their websites.  This free tool can also provide a lot of rich data for your InstantEncore mobile apps and website, including unique visitors, traffic data for individual areas of your app, exit rates, and much more.  In turn, this data can be used to determine the effectiveness of your content and communications.

In the video below, we show you how easy it is to connect your Google Analytics account with your InstantEncore mobile suite.

Social Media and Your Mobile App, Pt 2 - Custom Tabs and a Centralizing Submenu

While syncing your social media feeds with the Buzz area of your mobile suite will centralize your dynamic content into a single area for your mobile audience, you also want to provide your fans with the ability to like your Facebook page, follow you on Twitter, etc.  The video below shows you two simple ways to add this feature to your app.



In the video, we talk about using the mobile-friendly URLs for your social media accounts. Here are the standard mobile-friendly formats for some of the more popular social networks:

• Facebook -- http://m.facebook.com/YourFacebookPage 
• Flickr --  http://m.flickr.com/#/photos/YourFlickrAccount
• Google+ -- https://m.google.com/app/contacts/mp/220#:v=pc&g=-YourGooglePlusIDNumber
• Find your Google+ ID number by going to your Google+ profile page. The number is located in the URL address between 0/ and /posts. For example: https://plus.google.com/u/0/117336246664676002690/posts
• MySpace -- Unfortunately, you cannot take them directly to your mobile page.  They will need to go to http://m.myspace.com, then login and search for you.
• Pinterest -- http://m.pinterest.com/YourPinterestAccount
• Tumblr -- These blogs are already mobile optimized, so you can use your standard blog address.
• Twitter -- http://mobile.twitter.com/YourTwitterAccount
• YouTube -- http://m.youtube.com/user/YourYouTubeChannel

Social Media and Your Mobile App, Pt 1 - Feeding Content into Your Buzz

The Buzz area of the InstantEncore control panel provides dynamic content for your mobile app - in the What's New section of the home page as well as its own separate Buzz tab.  Many artists and arts organizations publish fresh content online through social media platforms and social networks.  So how can you bring this fresh content into your app's Buzz area?

The Buzz area automatically brings your content into the mobile suite by synchronizing with your content's RSS and Atom feeds.  The best way to automatically pull your social media and social networking content into your mobile app is to identify the RSS feed for your account and add it to the Buzz area.

Finding your content's RSS or Atom feed 

• Blog or Podcast - Most blog and podcast platforms provide you with an RSS address so that your followers can subscribe to your content.  If you are not sure what your feed address is for your blog or podcast, conduct a search within the platform's FAQs or in its forum area.
• Facebook - UPDATE: As of June 2015, Facebook no longer provides RSS or XML feeds for sharing content with web services. Click here for information on how to add Facebook content to your app.
• Twitter - UPDATE: As of June 2013, Twitter no longer provides RSS or XML feeds for sharing content with web services.  Click here for information on how to add Twitter content to your app.
• MySpace - MySpace provides you with the ability to grab the RSS feed for your MySpace blog.
• On your profile page, click on "View All Blog Entries." 
• In the top right-hand area of the next page, there are a few text links, one of them says "rss". 
• Click on that link and the RSS feed address for your MySpace blog will appear in the web address bar.
• Google+ - Here is the workaround for Google+.
• Find your Google+ ID number by going to your Google+ profile page.  The number is located in the URL address between 0/ and /posts.  For example:
  https://plus.google.com/u/0/117336246664676002690/posts
• Copy your ID number
• Add it to the end of this sequence:
  http://plu.sr/feed.php?plusr=YourGoogle+IDHere
• Tumblr - Tumblr definitely has the easiest RSS feeds to find.  Use http://YourTumblrBlog.tumblr.com/rss
• Flickr - This one is pretty easy, too.  
• Go to your Flickr photostream page and scroll to the bottom.
• Where it says "Subscribe to YOUR photostream," click on the link next to it labeled "Latest"
• The RSS feed address for your photostream will appear in the web address bar.
• Pinterest - For Pinterest, the RSS feed will depend on whether you want the feed for your account or for a particular pinboard.
• The RSS feed for your account will be http://pinterest.com/YourScreenName/feed.rss
• The RSS feed for a particular pinboard will be http://pinterest.com/YourScreenName/YourBoardName.rss

Adding a feed to your Buzz

1. Once you have located the feed for content, go the Buzz area of the control panel.
2. Select Feeds in the submenu.
3. Enter the RSS or Atom feed address in the empty text field.
4. Select if the feed falls into the Blog, Podcast, or News category.
5. Click on Add Feed.
6. Once you have added your feed, be sure to click on Edit Image and upload a 75px X 75px graphic to  associate with the feed.  (We recommend PNG or GIF image files.)  Whenever content from the feed appears in your Buzz tab or on your Home tab, this graphic will appear in the list as a visual indicator of the source.

And you're done!  Now, you have dynamic content automatically feeding into the Buzz tab and the What's New area of the Home tab of your mobile app from your social media account.

Something to Consider 

Take a moment to think about your social media behavior.  If you frequently repost items from one social media source to another, then you may not want to add both feeds to your Buzz.  This would create redundant content entries.

So, if you automatically pull your Twitter posts into your Facebook wall posts, then perhaps you just want to select one of those social media accounts to feed into the Buzz area.

In our next post, we will look at two other ways of bringing your social media content into your mobile app.

Keep Your App Subscribers Engaged with Push Notifications

Adding new content to your app on a regular basis is a great way to keep your mobile audience engaged over time, but people have busy lives and may not always remember to check your app for updated events, videos, music, etc.  How can you keep your fans apprised of new additions to your mobile app?

Push It

Push notifications are short text messages sent directly to your Apple and Android subscribers on their mobile devices.  When downloads your app from either the Apple or Android marketplaces and launches the app on their mobile device, they are asked if they would like to receive these notifications from you.  By tapping "OK," subscribers have actively indicated that they would like to hear from you - so you should keep them updated and engaged!

Mobile devices are highly personal.  They are always with us and always turned on.  Therefore, it is important that you respect your fans' invitation to contact them by adhering to 2 golden rules:

1. Keep it relevant.  While it may seem obvious, make sure that all of your push messages are relevant to your audience's primary interest - your work.  They want to know if you have new content in your app.  Are you streaming new music?  Did you add a series of video interviews with artists?  Do you have a special promotion for mobile users who purchase tickets for this weekend's performance?  Did you just announce next year's season?

2. Keep it fresh.  Use your push notifications to alert your mobile audience to new content, events, promotions, etc.  Do NOT use push notifications to highlight content or events that have been in the app for awhile.  For example, continually sending messages reminding your fans to buy tickets for this event or that event is not a smart use of push notifications.  Now, if you have a special promotion for your app subscribers related to a particular event, then of course you should let them know.

Pushing Strategically

Here are a few things to consider as you develop your strategy for using push notifications:

• You have 100 characters of text for your message
• App subscribers will receive your message whether or not they are using your app at the time your message is sent
• You may choose to have a sound associated with your push notification, so that there is an audio cue in addition to the visual alert
• When a user taps on your push message, they are taken to your app's Home tab.  
• TIP:  Use your Home tab's welcome message to highlight and connect to the content or event mentioned in your push notification.

How do you send push notifications?

1. Login at InstantEncore.com 
2. Open the Mobile submenu
3. Select Push Notifications





4. Enter up to 100 characters of text in the space provided
5. Check the box if you would like a sound cue to accompany your message
6. Click on the Push Message button to send your notification

Your apps subscribers have taken the initiative to download your app and give you permission to send messages to them.  Keep them informed, and keep them engaged.  

CIM to Stream Van Cliburn Commencement Address via Mobile App

On Saturday, May 19, the Cleveland Institute of Music (CIM) will live video stream its Commencement exercises at 10:00 a.m. (EDT) on www.cim.edu and on its mobile optimized website and smartphone apps powered by InstantEncore. The ceremony will feature iconic music figure, pianist Van Cliburn, as CIM presents him with an honorary doctorate. He will also give the Commencement Address to approximately 120 graduates.

The musical program includes tribute performances by critically acclaimed pianist Sergei Babayan as well as pre-recorded work by his protégé – the 2011 International Tchaikovsky Competition Grand Prix Winner, pianist Daniil Trifonov.

"Our new ability to present CIM on a variety of internet platforms, including the web and mobile devices, offers exciting opportunities for us and for our audiences," said Conservatory Dean Adrian Daly. "I'm delighted that CIM will be streaming this year's Commencement, allowing us to share the celebration of our newest graduates and of Van Cliburn with a wider audience."